We assist clients in preparing for and managing crises, large and small.
Through the use of Issues Management methodologies, we help clients to identify, prioritize and manage their concerns. We work with our clients to defuse potential crises. However, preparation is always critical. To this end, we assist in the creation of Crisis Management manuals detailing the general processes the company should follow in handling any crisis, as well as specific contingencies for foreseeable crises.
Our ability to advise clients in the handling of crisis situations is one of our greatest strengths. We work with the client to resolve the crisis in a manner that protects and enhances their reputation. Crisis management entails not only a rapid and appropriate immediate response to the situation, but also the creation and implementation of effective Public and Media Relations strategies.